Since 1954, we've earned the trust and respect of our customers by being approachable, responsive to their needs and, most importantly, delivering on our service commitments.
Our integrated businesses offer a variety of services to customers and our employees take pride in partnering with customers to understand their needs and business drivers. Generating value for our customers is Pembina's goal and our aim is to provide outstanding customer service every day.
Our services include:
If you are a customer on our Conventional Pipelines and need more information, our commercial services and logistics team contact info is available below:
General fax number:
Senior Manager & Controller, Commercial Services: Cindy Amundson (403) 691-7661
Supervisor, Financial Reporting and Logistics: Scott MacGregor (403) 231-3168
Logistics Analyst for Nipisi and Mitsue: Flora Clark (403) 231-3675
Logistics Analyst for Syncrude, Horizon and Cheecham: Pier Koch (403) 691-7653
Pipeline specific logistics email addresses:
Pembina's rules and regulations set out the obligations of Pembina and the shippers and producers that use our pipeline systems. Publication of the rules and regulations on our website constitutes proper and effective notice to shippers and producers using our pipeline systems. We recommend that our customers familiarize themselves with this document.
Rules and Regulations
Pembina's toll schedules set out the tariff rates and specifications applicable on our Conventional Pipelines and transfer fees applicable on our Oil Sands & Heavy Oil Pipelines.
Each of these toll schedules is subject to the "Rules and Regulations" posted above.
2015 Toll Schedules
2014 Toll Schedules
Pembina supports opportunities for Aboriginal businesses to engage in its ongoing activities
and the development of new projects.
If you are interested in engaging in business with Pembina, please feel free to submit your information so that you are included on a list of potential suppliers. Submission of your request does not mean or imply that work will be awarded to you by Pembina Pipeline Corporation; however, it does put your company's name on a list of suppliers that may be eligible to work for Pembina. For interested parties, please submit your inquiry to the following email.