Doing Business with Us

Since 1954, we've earned the trust and respect of our customers by being approachable, responsive to their needs and, most importantly, delivering on our service commitments.

Generating value for customers 

Our integrated businesses offer a variety of services to customers and our employees take pride in partnering with customers to understand their needs and business drivers. Generating value for our customers is Pembina's goal and our aim is to provide outstanding customer service every day.

Our services include:  

  • Conventional crude oil, condensate and natural gas liquids transportation
  • Oil sands and heavy oil pipelines
  • Crude oil hubs, terminals and storage
  • Gas gathering and processing
  • NGL fractionation, storage and logistics

If you are a customer on our Conventional Pipelines and need more information, our commercial services and logistics team contact info is available below:

General fax number:
(403) 266-1177 

General email:
pipeline-services@pembina.com

Business Unit Contacts

For contact information and other relevant documents, please click on one of the drop down items below.

Logistics, Conventional Pipeline

To download this list in printer-friendly format (PDF), please click here.
 
Sr. Advisor, Logistics & Planning Patrick Keogh (403) 231-3684
(403) 835-6557 (cell)
Supervisor, Logistics HVP Jeremy Pono (403) 231-3180
(403) 681-2494 (cell)
Manager, Logistics LVP Jodie Colbert (403) 231-7488
(403) 968-9688 (cell)
Specialist, HVP Logistics Joanne Thomson (403) 218-6915
(403) 978-8640 (cell)

Logistics Analysts

BCPL C5+, CRD, ACR Jordan Sulkers bcpl@pembina.com (403) 231-6717
(403) 231-7531 
Plateau-Pouce   bgpl@pembina.com  
Brazeau C2+ Arvind Parmar nglpipelines@pembina.com (403) 231-7485
Drayton C5+ Jordan Sulkers drayton@pembina.com (403) 231-6717
Drayton CRD, LSO, HSO Dan Petkovic drayton@pembina.com (403) 231-3682
Northern C2+, SC2 Arvind Parmar northern@pembina.com (403) 231-7458 
Peace CRD German Ovalle   peace@pembina.com (403) 817-7119
Peace MSO Jeremy Pono
Catherine Harris
peace@pembina.com (403) 231-3180
(403) 231-6744
Peace C5+ Melissa Todd peace@pembina.com (403) 231-7418
Peace HVP C2+, C3+ Karin Reid peacehvp@pembina.com (403) 231-7619
Gordondale, Laglace, Kakwa Chelsey Mah peaceterminals@pembina.com (403) 231-7449
Valleyview, Lator, Fox Creek Bianca To peaceterminals@pembina.com (403) 231-7441
Swan Hills CRD, C5+ Connie Wock swanhills@pembina.com (403) 231-7445
 

Invoicing, Quality & Contracts

Invoicing
Supervisor, Commercial Services Simmi Mangat PipelineInvoicing@pembina.com (403) 231-7475
BC, Peace LVP, Swan Jason Lu PipelineInvoicing@pembina.com (403) 231-3671
HVP (all), Drayton Ingrid Puscasu PipelineInvoicing@pembina.com (403) 231-3676
Petroleum Quality
Supervisor, PQM Jon DeCoste PQM@pembina.com (403) 231-7564
Contracts
Business Analyst Megan Okros peacecontracts@pembina.com (403) 231-7370

For inquiries regarding future transportation needs and business development projects, please contact our team at pipelinebd@pembina.com
 
To contact the commercial logistics department for nominations and truck set-up requests, please email midstreamcommercial@pembina.com To acquire access to Pembina’s CVMS-Net website, please complete the CVMS-Net External Access Request Form below (a separate form is required for each user) and e-mail it back to midstreamdevelopers@pembina.com.   Our Information Services Department will then contact you with your CVMS-Net Access Code and Password. 
 
The website address that you will need to access your account is: https://cvms.pembina.com

 

Senior Manager & Controller, Commercial Services: Cindy Amundson (403) 691-7661 
Supervisor, Financial Reporting and Logistics: Scott MacGregor (403) 231-3168 
Logistics Analyst for Nipisi and Mitsue: Flora Clark (403) 231-3675
Logistics Analyst for Syncrude, Horizon and Cheecham: Pier Koch (403) 691-7653

Pipeline specific logistics email addresses:

General fax number: (403) 265-0033 
Production and Logistics 
James Ritchie: 403-231-7569
Contacts for Crude Oil Midstream:

Executive
Deanna Lutze (assistant to Bob Jones): 403-231-7534

Business Development
Dominic Lajoie: 403-231-3677

Commercial Operations
Bryan Simister: 403-231-7432

Engineering
Dave Nicholls: 403-231-7509

Operations
Mark Wilfur: 403-231-6747

Terminals & Supply
Clint Malone: 403-817-7108

Cynthia Full Service Terminal
780-912-2794

Rules and Regulations

Pembina's rules and regulations set out the obligations of Pembina and the shippers and producers that use our pipeline systems. Publication of the rules and regulations on our website constitutes proper and effective notice to shippers and producers using our pipeline systems. We recommend that our customers familiarize themselves with this document.

 Rules and Regulations

Pipeline Toll Schedules

Pembina's toll schedules set out the tariff rates and specifications applicable on our Conventional Pipelines and transfer fees applicable on our Oil Sands & Heavy Oil Pipelines.

Each of these toll schedules is subject to the "Rules and Regulations" posted above. 


2017 Tolls:


2016 Tolls:


2015 Specifications:

Truck Terminal Fees

The terminal fees below are effective May 1, 2015 for Pembina truck terminals on the Company's Peace system.
Click here to view the notification letter and fee bulletin.

Aboriginal Business

Pembina supports opportunities for Aboriginal businesses to engage in its ongoing activities
and the development of new projects.  

Aboriginal Business

 

Supplier Inquiry

If you are interested in engaging in business with Pembina, please feel free to submit your information so that you are included on a list of potential suppliers. Submission of your request does not mean or imply that work will be awarded to you by Pembina Pipeline Corporation; however, it does put your company's name on a list of suppliers that may be eligible to work for Pembina. For interested parties, please submit your inquiry to the following email.

 SupplierInquiry@pembina.com