The Employee Experience

The Employee Experience

Powering Pembina's growth are our smart, creative and energetic people who allow us to remain a disciplined and responsible energy transportation and service provider and a trusted member in our communities.

Our expectations are high and our rewards reflect this: We treat our people well - whether it’s through our compensation package, community engagement and volunteer opportunities.

We are a proud recipient of Canada’s Top 100 Employers (2018 – 2022), Alberta’s Top Employers (2014 – 2022) and an Employer Partner of the Canadian Centre for Diversity and Inclusion. We are also a strong supporter of Skills Canada.​

Building your career

Pembina has a strong track record of recruiting and retaining a skilled workforce our industry requires. We do this by providing a supportive work environment where experienced personnel mentor new employees. Employees also have the opportunity to take training to further advance their skills.

Leadership development is emphasized at all levels in our organization and we pride ourselves in creating a work environment where accountabilities are clear, strong performance is expected, and results are recognized.​

We want everyone to feel great about coming to work, which is why Pembina provides a vibrant work environment and competitive compensation:
At Pembina, we are guided by our values.
At Pembina, we are guided by our values.
  • Safe: We care for each other.
  • Trustworthy: We have each other's backs.
  • Respectful: We seek to be gracious and kind.
  • Collaborative: We are great together.
  • Entrepreneurial: We create to succeed.

Equity, Diversity & Inclusion (EDI)

We are committed to diversity, equal opportunity and ensuring our employees have the ability to thrive in an inclusive environment. 

At Pembina, we embrace equity, diversity and inclusion in our workforce, and recognize the value that different perspectives bring to our business. 

Learn more about our commitment to EDI

Pembina Pride in Whitecourt, Alberta

Commitment to diversity and employment equity

Providing Goods and Services to People with Disabilities
Assistive Devices

We will ensure that our employees are trained and familiar with various assistive devices that may be used by people with disabilities while accessing our goods or services.

We will communicate with people with disabilities in ways that take into account their disability.
Service Animals
We welcome people with disabilities and their service animals. Service animals are allowed in parts of our premises that are open to the public.
Support Persons
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.
Training for Employees

Pembina will provide training to employees who deal with our members, the public or other stakeholders. All employees located in Ontario will be provided with training and pertinent reference materials through our in-house computer based Pembina Learning System.

The training will include:

  • An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard.
  • Pembina’s plan related to customer service standard.
  • How to interact and communicate with people with various types of disabilities.
  • How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person.
  • What to do if a person with a disability is having difficulty accessing Pembina’s goods and services.
  • Employees will be trained when changes are made to the plan.
Notice of Temporary Disruption
In the event of a planned or unexpected disruption to services or facilities for people with disabilities, for example, automatic doors or elevators, Pembina will notify members and the public. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time and a description of alternative facilities or services, if available. This notice will be placed on entrance doors to our premises.
Notice of Availability
Pembina will notify the public that our policies are available upon request and are posted on our website.
Modifications to this or other policies
Any policy of Pembina that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.

Women in Tech, A Day in the Life

To celebrate International Women’s Day, Pembina collaborated with WBM Technologies to host a Day in the Life event for Making Changes Association Women in Technology students. 

Celebrating Black History Month

Our Black History Month celebrations promoted awareness and a culture of belonging. Hear from our employees who share their thoughts on what Black History Month means to them.

Happy Holidays from Pembina

In the spirit of the holiday season, Pembina’s Multicultural Resource Group celebrated the cultural diversity across the company by offering holiday greetings in various languages.