Emergency Phone Number:
1-800-360-4706
Reporting a pipeline-related incident to Pembina's emergency phone number can help pinpoint its exact location, allowing for a faster response.
Committed to safe operations
Our corporate safety culture of “Zero by Choice” seeks to achieve zero harm to people, assets and the environment, and we believe our employees can achieve this by recognizing that “Safety Starts with Me.” This philosophy reflects our belief that all incidents are preventable and that nothing is more important than the safety of our employees, contractors and communities in which we operate.
Our Safety Program is aligned with our Health, Safety, and Environment (HSE) Policy and is embedded within our OEMS, which provides a consistent, enterprise-wide approach to risk management and operational excellence. Our Safety Program applies a systematic approach comprised of principles, standards, procedures, guidelines and other supporting documents guided by ISO 45001 Occupational Health and Safety Management Systems. To support the Safety Program, we have established Life Saving Rules and Safety Culture Expectations that apply to all employees and contractors to ensure safety risks are managed effectively.
View Pembina's Life Saving Rules.
Contractor Safety
We view contractors as an extension of our business and as such, it is essential that they perform their work in a manner that is consistent and compatible with Pembina’s standards and expectations. Pembina uses ISN to manage contractor pre-qualification, orientation and compliance. ISN measures key safety requirements and performance metrics that are considered as part of the grading and selection process of contractors.
Emergency Phone Number:
1-800-360-4706
Read more about our health and safety performance in our 2025 Sustainability report.