Pembina is prepared to safely and effectively respond to emergency situations, related to or impacting our operations.
Learn more about our Emergency & Continuity Management Program by reading our Factsheet.
While our commitment and focus is on working safely, we have developed a comprehensive Emergency Management Program to plan and initiate a response in the rare event of an emergency at one of our facilities.
Within our Emergency Management Program, we have standards and processes to prepare our employees with up-to-date technology and techniques to keep our communities and the environment safe.
Pembina is prepared to safely and effectively respond to emergency situations, related to or impacting our operations.
Learn more about our Emergency & Continuity Management Program by reading our Factsheet.
Reporting a pipeline-related incident to Pembina's emergency phone number can help pinpoint its exact location, allowing for a faster response.
In the event of an incident, we activate our Emergency Management Plan and initiate our Incident Command System. Through this process, we contact the applicable regulator(s) and notify local authorities, including First Nations and Indigenous groups, first responders, and other government agencies. Pembina initiates notifications to those people and places identified within the affected Emergency Planning Zone (EPZ). If additional public protection notifications are required beyond the EPZ, Pembina coordinates that contact with local authorities.
Pembina has emergency preparedness information for the public and other stakeholders. Our Public Information Packages include Pembina’s emergency response line and contact information for the applicable regulator(s) and local authorities. The package also includes:
An emergency response led by Pembina is guided by geographic area and/or operating system-specific Emergency Management Plans (EMPs), which include:
Pembina’s EMPs are reviewed, evaluated for effectiveness and updated on a regular basis. Please note: Only CER regulated plans are posted on our website.
For additional information, contact Pembina’s Emergency Management Team at [email protected].
Material safety data sheets provide workers and emergency personnel with information for safely handling or working with substances. This includes information such as physical data, toxicity, health effects, first aid, reactivity, storage, disposal, protective equipment, and spill-handling procedures.
View Pembina's safety data sheets.